Privacy Policy

This Privacy Policy explains how Arxion AI Inc. ("Arxion," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit arxion.ai, request a demonstration, or otherwise communicate with us through the website (collectively, the "Website"). It does not govern an Arxion product or service covered by a separate customer agreement or privacy notice.

1. Information we collect

Information you provide. When you request a demonstration, we collect your name, work email address, company, phone number, selected trades, and any trade or other details you choose to enter. We also collect information you include in emails or other communications with us.

Information collected automatically. When you use the Website, our hosting and security providers may automatically receive technical information such as your IP address, browser and device type, operating system, pages requested, referring page, request time, and diagnostic or security data. We use Cloudflare Turnstile on the demo form to distinguish people from automated traffic. Turnstile processes browser and device signals and may receive your IP address, but it does not receive the information you type into the form from us.

2. How we use information

We use personal information to:

• respond to inquiries and arrange, conduct, and follow up on demonstrations;
• send confirmation messages, service-related communications, and product updates you have requested or agreed to receive;
• operate, maintain, secure, troubleshoot, and improve the Website;
• prevent spam, fraud, abuse, and other harmful activity;
• comply with law and enforce our agreements and policies; and
• establish, exercise, or defend legal claims.

If applicable law requires a legal basis for processing, we rely on your consent, our legitimate interests in operating and securing the Website and responding to business inquiries, steps taken at your request before entering into a contract, and compliance with legal obligations, as appropriate.

3. How we disclose information

We may disclose personal information to the following recipients for the purposes described in this policy:

• Service providers. Cloudflare hosts and protects the Website and provides Turnstile; Web3Forms delivers demo requests to us; Resend sends confirmation and related email; and Google supplies the Archivo webfont. These providers process information on our behalf or under their own privacy terms as necessary to provide their services.
• Professional advisers. We may share information with lawyers, accountants, auditors, insurers, and other advisers where reasonably necessary.
• Legal and safety recipients. We may disclose information when we reasonably believe disclosure is required by law, legal process, or a government request, or is necessary to protect the rights, property, or safety of Arxion, our users, or others.
• Business transaction recipients. We may disclose information in connection with a financing, merger, acquisition, reorganization, bankruptcy, sale of assets, or similar transaction, subject to appropriate safeguards.
• Other recipients at your direction. We may disclose information when you ask us to or consent to the disclosure.

We do not sell personal information for money. We also do not share personal information for cross-context behavioral advertising or use it for targeted advertising on the Website.

4. Cookies and similar technologies

Arxion does not use advertising cookies or analytics tools on the Website. Cloudflare and Turnstile may use strictly necessary cookies or similar technologies to deliver the Website, maintain security, and prevent abuse. Your browser also requests the Archivo font from Google Fonts, which means Google receives technical request information such as your IP address and browser details. You can control cookies through your browser settings, but blocking necessary technologies may prevent the demo form from working.

5. Communications and your choices

You may opt out of promotional or product-update emails at any time by using the unsubscribe instructions in the message or emailing info@arxion.ai. We may still send non-promotional messages necessary to respond to your request or manage an existing business relationship.

6. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to your request, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the information and why we collected it. We may retain de-identified information that can no longer reasonably identify you.

7. Your privacy rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information; obtain a portable copy; restrict or object to certain processing; or withdraw consent where processing is based on consent. You may also have the right to appeal our response or complain to your local data protection authority.

To make a privacy request, email info@arxion.ai and describe your request. We may need to verify your identity before completing it. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising a privacy right. Some rights are subject to exceptions under applicable law.

8. International data transfers

Arxion is based in the United States, and we and our service providers may process information in the United States and other countries. Those countries may have data protection laws different from those where you live. Where required, we use appropriate safeguards for international transfers.

9. Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children

The Website is intended for business users and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

11. Third-party links

The Website may contain links to websites or services that we do not control. Their privacy practices are governed by their own notices, and we encourage you to review those notices.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. If a change is material, we may provide additional notice where required by law.

13. Contact us

Questions or requests about this Privacy Policy may be sent to info@arxion.ai or Arxion AI Inc., 67 Taaffe Pl, Brooklyn, NY 11205.